Terms of service

Terms of Service

Overview

This website is operated by Scout & Co ("we", "us", "our"). By visiting our site or buying from us, you engage in our service and agree to be bound by these Terms of Service. If you do not agree, please do not use the site.

Eligibility

You must be at least 18 years old, or the age of majority where you live, to use this site or make a purchase.

Products and pricing

We aim to display our products and prices as accurately as possible. Prices are in GBP and include applicable taxes where shown. We reserve the right to correct errors, change prices, or refuse or cancel any order, including after it has been placed, for example if a product was mispriced or is out of stock. If we cancel an order you have paid for, we will refund you in full.

Orders

When you place an order you are making an offer to buy. A contract is formed once we send you a confirmation or dispatch your order. We may refuse or limit orders at our discretion.

Payment

Payment is taken at checkout through our secure payment providers. By submitting your payment details you confirm you are authorised to use the payment method.

Returns and shipping

Our Returns & Refunds Policy and Shipping Policy form part of these Terms. Please read them before ordering.

Your statutory rights

Nothing in these Terms affects your statutory rights as a consumer, including your rights under the UK Consumer Rights Act 2015 and the Consumer Contracts Regulations.

Intellectual property

All content on this site, including text, images, logos and branding, is owned by or licensed to Scout & Co and may not be copied or used without our written permission.

Limitation of liability

To the fullest extent permitted by law, we are not liable for any indirect or consequential loss arising from your use of the site or our products. Nothing in these Terms limits our liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot be excluded by law.

Changes

We may update these Terms at any time by posting the revised version on this page. Changes take effect when posted.

Governing law

These Terms are governed by the laws of England and Wales, and you agree to the non-exclusive jurisdiction of the courts of England and Wales. If you are a consumer living elsewhere, you keep the benefit of any mandatory consumer protection laws of the country where you live.